We go the extra mile for great service. That's why we get reviews like this.
Steve - thanks for your prompt and careful attention. Nick
I took my 11 yr old Specialized bike to The Cycle Mechanic to "sort out the gears", which had suddenly become almost impossible to use. It required new cables, chain and sprockets but what a difference it has made. I took it for a ride yesterday over hill and dale and it is the best it has ever been, even better than when it was new. Gear changes were smooth and exact. Excellent work.
Thanks Steve for another excellent job. The bike is running great
Thank you Steve for a really superb job building my new bike for me. I had a vision of what I wanted this bike to be and you turned it into reality! Your service was excellent from initial contact to collecting the finished bike, friendly, knowledgeable, great communication and most importantly the work you did was top notch. I couldn’t have asked for any more, you exceeded my expectations and the price you charged was very reasonable. I will certainly use you again when I need a bike mechanic and I would recommend your service to anyone. Thanks again!
Another excellent job has been done by the Cycle Mechanic to get my road bike into better condition. It came out of the workshop in much better health and a fast turnaround as well!
After previous experiences with local bike mechanics I decided to give Steve at The Cycle Mechanic a go.
I initially emailed him on a Saturday afternoon and within an hour I had a reply. Steve said I could drop the bike off Sunday afternoon on my way home from a ride.
Dropping the bike of for its service I already knew it was in need of a new chain. I also said that if possible I would need it for the following weekend for planned rides.
The following morning I received an email advising that he had looked at the bike and what was required with a detailed quote. At this point I also mentioned that I was waiting delivery of new wheels for the planet X and Steve was more than happy for me to drop them off.
I received an email Wednesday morning saying the bike was ready for collection. The bike had been cleaned top to bottom and new wheels fitted.
I thought the bill for the work carried out was very reasonable and have left the feedback until now after my planned rides. It was like riding a new bike again and I completed two 50 miles rides without any issues. As you can imagine I was really pleased with the whole experience after the previous issues I have had in the past when my bike has been for a service or repairs carried out with previous businesses.
I know where my bikes will be going in future.
Thanks very much Steve for a quick turnaround and very professional service.
Really helpful & friendly. Great to find a local service of this quality. Highly recommended.
Excellent service, quick and efficient too. My bike is back to its former glory and I look forward to getting back out on the road.
Would definitely recommend - will be back with my Diverge A1 before my summer tour.
A massive thanks to The Cycle Mechanic for checking my bike this morning. After an email at stupid o'clock this morning (4:38 am) worrying about my bike chain, I couldn't believe he'd replied by 6am and was looking at my bike by 7am! An unbelievable service provision in my hour of need and cannot speak highly enough of Steve and his professional service. I can now fly my bike to the event with peace of mind.
Whatever your service needs I cannot recommend Steve at The Cycle Mechanic highly enough and his friendly and knowledgeable advice and skill has kept me on the roads.
Read the full review here - http://irontwit.creativeblogs.net/2017/04/20/the-extra-mile