If you have an important event imminent and you discover a problem with your bike, we'll do our best to assist. For regular clients this includes out of hours assistance as long as we are available.
Emergency Assist is provided on a "best efforts" basis and indicates our intention to do our best to help you - even if it's just spares you need.
As an ex racing cyclist and long distance tourer, The Cycle Mechanic understands that bikes can break down at the worst possible time and that you may urgently need assistance.
This testimonial shows we go the extra mile....
A massive thanks to The Cycle Mechanic for checking my bike this morning. After an email at stupid o'clock this morning (4:38 am) worrying about my bike chain, I couldn't believe he'd replied by 6am and was looking at my bike by 7am! An unbelievable service provision in my hour of need and cannot speak highly enough of Steve and his professional service. I can now fly my bike to the event with peace of mind.
If you need help out of hours simply contact us from this website or phone and leave a message. We get messages wherever we are as long as we have a data signal.